Due to all the fraud that's going around in Quebec, we require proof of purchase. This means, once you make your order, please email us your Government Issued Photo ID along with your email money transfer.

If a package has been delivered to the wrong address due to customer error. Please update your shipping address immediately and notify one of our members right away. We do not cover any packages delivered to the wrong address due to customer negligence.

Postal theft is a minor issue in some areas, but is relatively common in the Yukon Territories, Northwest Terrories, Nunavut, Northern Ontario and Quebec. We recommend placing smaller orders if you are concerned about your order’s safety. Replacement packages or refunds are not available if orders are lost or .

Canada Post may not update the scan for  the order or is still in transit due to a possible delay. This causes the order to appear as if it is not being processed. Most of our orders arrive within three business days. However, it they may be delayed due .

Postal theft is a minor issue in some areas, but is relatively common in Nunavut, Ontario and Northern Quebec. We recommend placing smaller orders if you are concerned about your order’s safety. Replacement packages or refunds are not available if orders are lost or stolen. You will be placing .

Signatures are always required for ALL orders as an extra security measure to protect your investment/purchase. Add a note to your order on the CHECKOUT PAGE “Notes” panel telling us that no signature is required if you are opposed to providing it in order to receive packages. If you .

Signatures are always required for ALL orders as an extra security measure to protect your investment/purchase. Add a note to your order on the CHECKOUT PAGE “Notes” panel telling us that no signature is required if you are opposed to providing it in order to receive packages. If you .

Canada Post may have accidentally delivered your package to the wrong address. Postal workers may occasionally drop packages at your neighbours’ homes or wrong mailbox. Ask your neighbours if they saw it or simply look around the premises. You may also check the community mailbox. Postal workers may also have .

We have the option to generate a tracking number at our facility to ensure efficiency upon packaging and shipping out your order. This simply is for the convenience and you will see your tracking number update from this once we drop it off and have it scanned at the .

We offer full insurance for your order, meaning if it gets lost, or stolen we will replace your package, as long as insurance is purchased. This usually doesn't happen however, we like to give our clients full confidence when purchasing at www.getweeddirect.io. We do not offer replacement packages if .